PUZZLEHUDDLE TECHNOLOGY PRIVATE LIMITED, referred to as "We," "Our," or "Us," places great importance on protecting the personal information provided by users like yourself, referred to as "You," "Your," or "User," when using the Thecrickguru mobile application and/or website, also known as the "App" or the "Platform." By using the App, you are giving your consent to the collection, retention, and utilization of your personal information, as outlined in this Privacy Policy.

It's important to note that this Privacy Policy doesn't require any physical, electronic, or digital signature, but it's a legally binding agreement between You and Thecrickguru.

We are deeply committed to safeguarding the privacy of our Users while providing a personalized and valuable service. Rest assured, we never rent or sell any User information to third parties. When you use the App or our website, it may collect information like your device number and other personal details. We maintain a high standard of security for our Users. However, it's worth mentioning that the transmission of information over the internet or telephone networks isn't entirely foolproof. While we put in our best efforts to protect your information, especially your personal data, we cannot guarantee the absolute security of data transmitted via the internet, telephone, or other networks.

Your access to the content available through the App is subject to your acceptance of this Privacy Policy, which should be read in conjunction with our terms and conditions of use ("Terms"). This Privacy Policy, along with our Terms, constitutes our agreement with you regarding your use of the App, creating what we refer to as our "Agreement."

Your Profile Information

When you visit the Platform and create an account, you're giving Thecrickguru and its affiliated companies your clear and permanent consent to use your profile name, profile picture, and other info you share or actions you take on the Platform, which we'll refer to as "Your Profile Information." We might use this information for things like ads, promotions, offers, and sponsored content on the Platform and other marketing channels, such as digital platforms, TV, print, and more. You don't need to provide any additional consent, and you won't receive any compensation for this.

You're also granting Thecrickguru an exclusive, transferable, and royalty-free license to do various things with Your Profile Information, like hosting, using, modifying, and creating new stuff based on it. We want to make sure it's clear that Your Profile Information doesn't infringe on anyone else's rights or cause claims against Thecrickguru. If it does, you agree to cover any costs or damages, including reasonable attorney fees.

You're not entitled to any royalties for the use of Your Profile Information, and you give Thecrickguru and its affiliates permission to use it in various ways for the purposes mentioned above.

By using the Platform, you're basically saying that you won't sue Thecrickguru over the use of Your Profile Information, now or in the future. You also won't have the right to review or change how Your Profile Information is used by Thecrickguru as recorded during your use of the Platform.

Information We Collect

When you use the App or our Website, we automatically gather certain types of data to make the service possible. This data falls into two main categories:

Traffic Data:

This includes information like your IP address, domain servers, and other details about how your device interacts with the App and its features. We call this "Traffic Data."

Personal Information:

To provide you with the best experience, we might need you to share some personally identifiable information with us. This includes:

Contact data: Such as your email address, phone number, and any information about your contacts.

Demographic data: Like your time zone, postal address, and location details.

If you communicate with us through email or letter, we may collect the information you provide in those messages.

Financial data: This could involve your account details, e-wallet information, or credit/debit card details, as needed and in compliance with applicable laws.

We take the security of your Personal Information seriously. Our App and Website may send this data to our secure internal servers. We've put in place various security measures to protect against loss, misuse, or alterations to your Personal Information. Rest assured, we use this information only for legitimate business purposes and to enhance your App experience.

It's important to note that our website and app may include links to third-party websites or applications. Please understand that we don't control the privacy policies of these external sites. Once you leave our servers and use any external service, your data is subject to the privacy policy of that specific service provider.

Sharing Your Personal Information

Your Personal Information is valuable and we take your privacy seriously. We don't share your Personal Information with any third parties unless it's with Thecrickguru's group companies, trusted affiliates, or other businesses or individuals who are bound by our Privacy Policy and stringent confidentiality and security measures.

We make every effort to use information in a way that keeps individual users anonymous. This is done for a variety of reasons, including:

• Creating marketing profiles.
• Assisting in strategic development, collecting data, and conducting business analysis.
• Managing our relationships with advertisers and partners.
• Conducting audits on the use of our Website and App.
• Improving the overall user experience on the App and Website. We call all of this the "Permitted Use."

Of course, there are situations where we may have to disclose your Personal Information if required by law or if we believe it's necessary to protect and defend the rights, property, or personal safety of Thecrickguru, the App, the Website, or our Users. Your safety and security are important to us.

Third-Party Service Providers

We may team up with third-party service providers to help deliver our Website and App to you. This means that these service providers might collect, use, and process your Personal Information too. Our Privacy Policy applies to the Personal Information collected directly by these service providers when you use the Platform. However, it's important to note that this policy doesn't extend to any personal information these third-party vendors collect for their own purposes and don't share with us. Your data may be governed by the privacy policy of these specific service providers.

Confidentiality

Unless stated otherwise in this Privacy Policy, we're committed to keeping your Personal Information private and won't share it with third parties. There are certain situations where we might have to disclose your Personal Information, such as:

• Complying with a court order or legal process.
• Protecting the rights, property, or safety of Thecrickguru or another party.
• Enforcing the Agreement, including our Terms.
• Responding to claims that a post or other content violates the rights of third parties.

Security

We take the security of your Personal Information seriously. We follow industry standards to protect your information during transmission and once we receive it. All data collected on our Platform is securely stored in our controlled database, including those of our affiliates and trusted partners. This database is stored on servers behind a secure firewall, with limited and password-protected access.

While we do our best to maintain a secure environment for your Personal Information, please be aware that transmitting information over public networks like the internet isn't entirely foolproof. If we ever discover that your Personal Information has been disclosed contrary to this Privacy Policy, we'll make reasonable efforts to inform you about the nature and extent of the disclosure as soon as we can and as allowed by law. Your privacy and security remain a top priority.

Cookies

To make our sites more responsive and user-friendly, we might use "cookies" or similar electronic tools. These cookies assign each visitor a unique, random number, essentially a User ID, which helps us understand individual interests based on the Identified Computer. Unless you voluntarily identify yourself, such as through registration, we won't know who you are even if we assign a cookie to your computer. Cookies can only contain information that you provide, and they can't read data from your hard drive. Sometimes, our advertisers may also use cookies, but that's not something we control.

When you visit our site, our web servers automatically collect some information about your computer's internet connection, including your IP address. Your IP address doesn't personally identify you. We use this information to serve our web pages, tailor our site to user interests, measure site traffic, and inform advertisers about the geographic locations of our visitors.

Updates and Changes to Privacy Policy

We reserve the right to make additions, changes, updates, or modifications to this Privacy Policy. We encourage you to check it regularly. If we make any changes, we'll post them on this page. Regardless, the use of the information we collect is always subject to the Privacy Policy in effect when we collect that information.

Your Rights

You have the right to correct any errors in your Personal Information that we have. You can also request in writing that we stop using your Personal Information.

Governing Law 

In matters of legality and the rules that shape our services, we adhere to Indian law. All our operations and your use of our services are subject to the laws and regulations of India. This means that any legal matters or disputes related to our services will be resolved in accordance with Indian laws. We are dedicated to upholding all relevant legal standards and ensuring that our services align with the legal framework in India.

Contact Us

We're here to assist you and provide support. If you have any questions, concerns, or feedback about our services, please don't hesitate to reach out. Our dedicated support team is at your service and can be contacted through the following means:

Email: You can send us an email at puzzlehuddletechnologypvtltd@gmail.com, and we will respond promptly.

Phone: Feel free to give us a call at 9821063189 during our regular business hours.